FaceLCD Hong Kong Limited
Tel: +8615818692944
E-mail: sales@facelcd.com
Address: 13F, Buiding B, Colorful Tech Park, Guanlan High tech park, Longhua Dist, Shenzhen,China ZIP code 518100
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This website is operated by FaceLCD. Our website address is: https://www.facelcd.com. FaceLCD provides LCD display-related products and display solution support, including LCD modules, touch panels, LCD driver boards, monitors, and custom display project services.
This Privacy Policy explains how we collect, use, store, and protect personal information when visitors browse our website, submit forms, leave comments, upload media, create an account, or contact us for LCD display products and project support. By using this website, you agree to the data practices described in this policy.
We may collect personal data when you interact with our website. This may include your name, email address, phone number, company name, country or region, website address, inquiry details, project requirements, uploaded files, IP address, browser information, and other information you choose to provide.
We collect this information to respond to inquiries, provide product support, review LCD display project needs, process account activity, improve website performance, prevent spam, and maintain website security.
When visitors leave comments on the site, we collect the data shown in the comment form. We also collect the visitor’s IP address and browser user agent string to help detect spam and protect the website from harmful activity.
An anonymized string created from your email address, also called a hash, may be provided to the Gravatar service to check whether you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/. After your comment is approved, your profile picture may be visible to the public in the context of your comment.
If you upload images to the website, please avoid uploading images that contain embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from images published on the site.
When you submit a contact form or product inquiry, we may collect your contact details and project information. This may include your name, email address, phone number, company name, product interest, LCD display size, resolution, interface type, touch panel needs, application, quantity, and uploaded documents.
We use this information to understand your request, provide product suggestions, check technical details, prepare quotations, arrange samples, and communicate with you about your project. We do not sell your contact information to third parties.
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are provided for your convenience, so you do not need to fill in your details again when leaving another comment. These cookies may last for one year.
If you visit our login page, we may set a temporary cookie to check whether your browser accepts cookies. This cookie contains no personal data and will be removed when you close your browser.
When you log in, we may set cookies to save your login information and screen display choices. Login cookies usually last for two days, while screen option cookies may last for one year. If you select “Remember Me,” your login may remain active for two weeks. When you log out of your account, login cookies will be removed.
If you edit or publish content on the website, an additional cookie may be saved in your browser. This cookie contains no personal data and only records the post ID of the article you edited. It expires after one day.
Pages or articles on this website may include embedded content, such as videos, images, maps, documents, or articles. Embedded content from other websites behaves in the same way as if you visited those websites directly.
These third-party websites may collect data about you, use cookies, add third-party tracking, and monitor your interaction with the embedded content. If you have an account with those third-party websites and are logged in, they may also track your interaction with the embedded content.
We may use analytics tools to understand how visitors use our website. Analytics data may include pages visited, time spent on the site, traffic source, browser type, device type, and general location data. This information helps us improve website structure, product page content, user experience, and technical performance.
We may share limited data with trusted service providers that help us operate the website, manage hosting, detect spam, process forms, analyze traffic, or provide communication services. These service providers may only use the data for the service they provide to us.
We may also disclose information when required by law, regulation, legal process, or security needs.
If you leave a comment, the comment and its metadata may be retained indefinitely. This helps us recognize and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website, we store the personal information they provide in their user profile. Registered users can view, edit, or delete their personal information at any time, except they cannot change their username. Website administrators can also view and edit that information.
Inquiry and contact form data may be kept for as long as needed to respond to your request, support project communication, manage orders, meet legal requirements, and maintain business records.
If you have an account on this website or have left comments, you may request an exported file of the personal data we hold about you, including any data you provided to us. You may also request that we erase personal data we hold about you.
This does not include data we need to keep for administrative, legal, security, accounting, or business record purposes.
Visitor comments may be checked through an automated spam detection service. Form submissions and inquiry details may be processed through website tools or communication systems used to respond to your request.
We take reasonable steps to protect personal data from unauthorized access, loss, misuse, disclosure, or alteration. These steps may include website security tools, access control, spam detection, secure hosting practices, and internal review of data handling.
Although we work to protect your information, no online transmission or storage system can be guaranteed completely secure.
If we become aware of a data breach that may affect personal information, we will review the issue, take steps to reduce risk, and respond according to applicable legal and security requirements.
We may receive limited data from third-party tools used for website analytics, spam detection, form processing, or embedded content. This data helps us maintain website function, improve visitor experience, and protect the site from misuse.
We do not use personal data for automated decision making that produces legal or similarly significant effects. Some automated tools may help detect spam, improve website security, or analyze general website traffic.
If you have questions about this Privacy Policy or want to request access, correction, or deletion of your personal data, please contact us through the contact form on our website:
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or data practices. The updated version will be posted on this page.